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Return Policy

This policy governs your purchase of the PCard Office software and services through the website www.PCardOffice.com and its subdomains. Please read it carefully as it sets out your rights with respect to your purchases, including important limitations and exclusions. Your placement of an order constitutes your agreement that this policy applies to the order.

General

If you are not fully satisfied with your purchase of the software, you can get your money back upon the terms and conditions set forth below.

Refund Conditions

If you are not satisfied with your PCard Office software product, you have up to 30 calendar days from the date of your order to initiate a return. RINA Systems charges sales tax for all software purchases with billing addresses located in the State of Ohio. Only the software license fees will be refunded, sales tax is not refundable.

All sales are final for Optimization Services based on the uniqueness of this service. All optimization report deliverables produced are specifically related to each customer.

Refund Procedure

All refund requests must be submitted by email to pcard@rinasystems.com. The decision about whether to grant a return request is made within one or two business days. If the refund is granted, the user's secure login will be disabled immediately and a credit will be issued to the customer on the original form of payment used for the order within one or two business days.